How to Cancel Your Vivamax Subscription

Many people on platforms like Reddit are having trouble canceling their Vivamax subscriptions. Some users say they can’t find a way to unsubscribe, and others have reported that they are still being charged even after canceling. We’ve looked into this issue and created a guide to help you.

Vivamax operates in several places, including the Philippines, Hong Kong, Japan, Malaysia, Singapore, the Middle East, and parts of Europe. With millions of subscribers, many are facing problems when trying to cancel or change their plans. Although the app and website can be tricky to use, some confusion might be causing these issues.

This guide will make the cancellation process clear and easy. Before you start, here are a few important things to know:

Know Before You Cancel Your Vivamax Subscription

• Access After Cancellation: If you cancel your Vivamax subscription, you will stop auto-renewal. However, you can still use Vivamax until the end of your current billing period.
• Cut-Off for Next Billing: Make sure to cancel at least 24 hours before your next billing date to avoid extra charges. You can find this information in your account settings or confirmation emails.
• Contact Vivamax Support: If you have questions, it’s a good idea to reach out to Vivamax customer support. They can help with specific issues.

Vivamax Subscription Plans and Charges

Vivamax offers different subscription plans:

• Monthly Plan: The most popular choice at ₱169 per month. This plan includes unlimited access to all Vivamax content, plus the ability to download titles for offline viewing.
• Weekly Plan: A good option for casual viewers at ₱69 per week. It offers the same benefits as the monthly plan but for a shorter time.
• 3-Day Plan: Perfect for binge-watching! It costs ₱49 for 3 days.

Can You Cancel Your Vivamax Subscription?

Yes, you can cancel your Vivamax subscription at any time. Just remember, the cancellation method depends on how you signed up—whether through the Vivamax app, website, Apple App Store, or Google Play Store. Each platform has a slightly different process.

Also Read: How To Cancel FYE Membership

How to Cancel Vivamax Subscription from the Website/App

If you subscribed through the Vivamax website or app, follow these steps:

1. Go to the Vivamax website and log in to your account, or open the Vivamax app.
2. Navigate to the My Profile page.
3. Look for the Manage My Subscription option and click on it.
4. Follow the on-screen instructions to complete the cancellation.

How to Unsubscribe from Vivamax on Android

If you signed up using the Google Play Store on your Android device, do the following:

1. Open the Google Play Store app.
2. Tap your profile icon at the top.
3. Select Payments & Subscriptions, then choose Subscriptions.
4. Find your Vivamax subscription and tap Cancel Subscription.
5. Follow the prompts to confirm the cancellation.

How to Cancel Vivamax Subscription on Apple iOS

For those using iOS devices, here’s what to do:

1. Open your iPhone Settings and tap your name.
2. Select Subscriptions, then tap on your Vivamax subscription.
3. Tap Cancel Subscription.
4. Confirm your choice when the confirmation message appears.

How to Cancel Vivamax from Huawei OS

If you are using a Huawei device, follow these steps:

1. Go to Settings and tap on your Huawei ID.
2. Select Account Center, then go to Payments & Purchases.
3. Tap on Subscriptions/Password-free payments.
4. Find Vivamax and click Cancel Subscription.
5. Make sure to complete the process and confirm it.

How to Get a Refund from Vivamax

Vivamax only offers refunds if you cancel within 48 hours of subscribing. However, this isn’t guaranteed. If you just signed up and want to cancel, this might be worth a try.

FAQs

How Can Sky Cable Subscribers Cancel Their Vivamax Subscription?
Log in to your Sky Cable account and follow the steps to cancel.

Can You Get a Refund from Vivamax?
No, you generally cannot get a refund after subscribing, except if you cancel within 48 hours.

How to Contact Vivamax Customer Service?
If you have questions, you can message them on their Facebook Page @VivamaxPH or email them at vivamax.help@vivamax.com.ph.

Conclusion

Many users discover Vivamax through ads on social media and sign up quickly without reading the terms and conditions. This often leads to confusion about how to cancel their subscriptions. We hope this guide helps you easily cancel your Vivamax subscription.